Have a question or need help with your order? We’re here to help. Choose the best way to reach our support team below:

Option 1 – Discord (Fastest):

Discord – Instant Support (within minutes)Join our Discord community for real-time assistance. Click the link below to chat with our support team and other members. This is the quickest way to get help.

Option 2 – Email/Form:

Email Us – 24–48h ResponseNot urgent? Contact us by email. You can email us directly at kaizen@shaiya.fr or fill out the contact form below. We typically respond within 1–2 business days (24–48 hours).

Contact Form Fields: